Effective Date: November 20, 2024
At Tidal Aviation, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with us, including through our website, services, and communications.
1. Information We Collect
We may collect the following types of personal information:
– Contact Information: Name, phone number, email address, and mailing address.
– Service Details: Information related to services you inquire about or book with us, such as flight training, aircraft maintenance, or charter operations.
– Communication Preferences: Your consent or preferences for receiving text messages, emails, or other communications.
– Technical Data: IP address, browser type, and other technical details when you interact with our website.
2. How We Use Your Information
Tidal Aviation respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:
Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email or third-party reservation systems.
Data Usage: We use your data solely for sending updates, and reminders related to our products or services.
Data Security: We protect your data with secure storage measures to prevent unauthorized access.
Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
Messages are recurring, and message frequency varies.
Contact Tidal Aviation at 713.589.4510 or email us at info@tidalaviation.com for HELP or to STOP receiving messages.
Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Tidal Aviation will not sell, rent, or share the collected mobile numbers.
Text Message Communication:
If you opt in, we may send you text messages about:
– Appointment reminders.
– Service updates.
– Promotional deals or special offers.
Message frequency varies. You can opt out at any time by replying “STOP” or “UNSUBSCRIBE” to any message. For assistance, reply “HELP” to any message or contact us directly. Standard messaging and data rates may apply.
3. Sharing Your Information
We do not sell your personal information. We may share your data with:
– Trusted third-party service providers who assist us in delivering services (e.g., appointment scheduling or SMS messaging platforms).
– Legal authorities if required by law or in response to legal processes.
4. Your Choices and Rights
– Opt-In/Opt-Out for Text Messages:
You can opt in to receive text messages by selecting the appropriate checkbox on our contact forms. If you change your mind, you can opt out at any time by replying “STOP” or “UNSUBSCRIBE” to any message or b contacting us directly.
– Access and Update Your Information:
You can request access to or updates for your personal information by contacting us here
– Data Deletion:
You can request that we delete your personal data, subject to legal or regulatory obligations, by contacting us.
5. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or misuse.
6. Cookies and Website Tracking
Our website may use cookies and similar technologies to enhance user experience and collect data about website traffic. You can adjust your browser settings to refuse cookies if desired.
7. Record-Keeping of Consent
To comply with AT&T A2P 10DLC requirements, Tidal Aviation maintains records of your SMS opt-in consent. This includes:
– The date, time, and method of opt-in (e.g., online form checkbox).
– The content of the opt-in language you agreed to.
– A log of any opt-out requests and confirmations.
If you wish to inquire about your consent record, please contact us here.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Tidal Aviation
1904 Cardiff Rd
HC #108
Brookshire, TX 77423
info@tidalaviation.com
(713) 589-4510